BlackBerry Enterprise Server v5
BlackBerry Enterprise Server
Connect to enterprise email, calendar
and apps on BlackBerry smartphones
Designed to meet the needs of enterprise and
government, BlackBerry® Enterprise Server is for organizations that have an
on-premise email server and require a high level of IT control.
BlackBerry Enterprise Server can be run in environments alongside BlackBerry®
Enterprise Server Express for organizations that only have a sub-set of users
that require advanced IT management.
Ready to Purchase?
Find out how to buy BlackBerry Enterprise Server software, as well as BlackBerry
smartphones and technical support services.
BlackBerry Enterprise Server provides end
users with wireless access to business applications and advanced smartphone
Push technology is designed to
deliver messages and information to BlackBerry® smartphones in
seconds. This helps ensure that the information on a user’s
BlackBerry smartphone is automatically updated with the information
on their computer.
Email, calendar entries, contacts,
tasks and memos are all kept up-to-date.
Server software and hosted services
also optimize data before sending to BlackBerry smartphones, making
it one of the most efficient smartphone solutions. It’s designed to
provide quick delivery times, long battery life and low per-megabyte
data charges – especially when roaming.
Provide your mobile professionals
with on-the-go email access on BlackBerry® smartphones. Email is
delivered via push technology to the user’s smartphone and
synchronizes with their desktop mail.
Features for BlackBerry smartphone
- Flag for follow up
- Flagging email messages for follow up is a great way to help
users spot the ones they’re looking for when they need them.
Apply different colors, assign due dates, set reminders and
- Remote email search
- Users can search for emails that are no longer stored on their
smartphone without returning to their desk.2
- Set up out-of-office
reply - Out-of-office notifications are updated easily
from users’ BlackBerry smartphones.
- HTML email -
View emails with embedded HTML, including images, page layout,
and text formatting.3
- Sync email status
- Reading an email on your BlackBerry® smartphone marks it as
“read” on desktop as well. Deleting an email can optionally be
reflected on the desktop.
- Mail folder management
- BlackBerry smartphone users can add, remove or rename folders
right from their smartphone. Changes made on the BlackBerry
smartphone will automatically be updated on the mail server.1
- View email folders
- View custom email folders created on the desktop. View emails
moved into folders by custom email filters setup through
BlackBerry® smartphone users can send
out, and respond to, meeting invitations easily. The calendar on the
BlackBerry smartphone synchronizes with the desktop calendar to stay
up-to-date automatically without having to connect to a computer.
Features for BlackBerry smartphone
- Free/busy lookup
- Users can look at their colleagues’ availability and choose a
meeting time that works for everyone.2
- Forward appointments
- Users can simply forward a calendar entry from the email
message list or directly from the calendar.1
- View and forward
Calendar Attachments - Just as they would from an email
message, users can open some of the most popular document and
graphic attachments from calendar entries.1
Empower your employees to be more
productive while on the go by giving them access to the documents
they need on their BlackBerry® smartphones.
Features for BlackBerry smartphone
- Remote File Access
- Users can find local and remote files, and open, view, save,
or email JPEG, Adobe® PDF, Microsoft® Word, Microsoft® Excel®
and Microsoft® PowerPoint® files directly from their BlackBerry®
- Ability to download,
edit, save and attach documents - Users can edit and
save changes to Microsoft® Word, Microsoft® Excel® and
Microsoft® PowerPoint® files, then send them as email
attachments to colleagues and customers while on the go.2
- Native file attachments
- Users can download and save full-size email attachments in
their native file formats.2
Take your instant messaging (IM)
mobile. With presence status, your employees can see who is online
and ready for a message and their preferred method of contact.
BlackBerry® smartphones support a variety of web-based and
enterprise IM applications:
Enjoy peace of mind with controls and advanced
security offered by BlackBerry Enterprise Server.
Keep your information secure
BlackBerry Enterprise Server is designed to
provide peace of mind in mission critical environments. It provides controls
and advanced security to help you stay confident that sensitive information
is transmitted in a highly protected environment.
Independent security certifications
BlackBerry solutions have received more
security accreditations globally than any other wireless solution.
Because of these security certifications, you can rest assured you’re taking
on minimal risk.
Data transmitted between the BlackBerry Enterprise Server and BlackBerry
smartphones is encrypted using Advanced Encryption Standard (AES) or Triple
Data Encryption Standard (Triple DES).
Digitally signed attachments
BlackBerry Enterprise Server v5.0 Service Pack 3 extends secure email to
include digitally signed attachments. This conforms to the requirements of
highly secure organizations.
Flexible security architecture
For implementations requiring additional security, PGP®, S/MIME and PGP/MIME
are also supported. Over 450 IT policies further support the needs of your
business by providing wirelessly adjustable security levels and capabilities
that include the following:
- Impose a device lock-down
- Wipe data from a lost or stolen device
- Wirelessly enforce security settings
such as Bluetooth® lockout
Built-in protection against malware
While desktop computers easily accommodate anti-virus software, wireless
devices are often constrained by memory, processing power and battery life.
One approach to protect against malware on mobile devices is to proactively
prevent them from loading or running unauthorized code. BlackBerry
Enterprise Server uses this approach to give system administrators the
ability to perform the following actions:
- Specify exactly which applications are
permitted on the device
- Prevent third-party applications from
using persistent storage on the device
- Determine which resources third-party
applications can access on the device
- Restrict the types of connections a
third-party application running on the device can establish
- Block all third-party applications from
loading onto and running on the device
Additional security products
Create a two-factor authenticated environment to give access to BlackBerry
smartphone and PKI applications with the
BlackBerry® Smart Card Reader.
Management and support features
Get advanced tools and capabilities to help you
efficiently manage your wireless infrastructure.
Get the tools you need to manage the BlackBerry
BlackBerry Enterprise Server offers advanced
management and support functionality for IT administrators. It is designed
to help you improve IT productivity, simplify deployments and upgrades and
The BlackBerry® Administration Service1 is a web-based console
that provides access to do the following:
- Deploy and manage applications
- Schedule device, application and IT
- Update BlackBerry® Device Software
- Manage user settings and control groups
with over 450 IT policies (BlackBerry Enterprise Server Express includes
over 75 policies)
With the BlackBerry Enterprise Server v5.0
Service Pack 2 or newer, you’ll also get seamless access with the single
sign-on feature. This feature provides integrated authentication for the
BlackBerry® Web Desktop Manager and BlackBerry Administration Service.
Learn about the BlackBerry Web Desktop Manager (PDF)
The following activities are available with
BlackBerry Enterprise Server only (not with BlackBerry Enterprise Server
- Set up and manage the high availability
- Wirelessly deploy BlackBerry®
- Set custom administration roles
Facilitated end-user migration
When you’re ready to implement BlackBerry Enterprise Server v5.0 into your
environment, the BlackBerry® Enterprise Transporter allows for seamless
migration of users without requiring end-user intervention. This feature is
not available on BlackBerry® Enterprise Server Express.
In the BlackBerry Enterprise Server v5.0 Service Pack 2 or newer,
self-service tools have been added to the BlackBerry Web Desktop Manager to
reduce the time spent on common administrative tasks. When you enable these
tools, users will have expanded capabilities to manage their own
smartphones, including remotely setting a new password, locking their
BlackBerry smartphone if it’s lost or stolen and securing a lost smartphone.
Monitor the overall health of your solution with scalable monitoring
capabilities and features. Reporting, alerting and troubleshooting help
minimize potential issues and data graphing helps to gain visibility into
the health of your solution. This feature is not available on BlackBerry
Enterprise Server Express.
The built-in high availability architecture enables fast recovery from
unplanned downtime of core BlackBerry Enterprise Server components. When
health metrics set by the BlackBerry administrator are exceeded, the system
is designed to automatically failover to the standby components.
The high availability option has the
flexibility of being deployed on physical and virtual servers (specifically
VMware®). This feature is not available on BlackBerry Enterprise Server
App creation and management tools
Reduce the time and resources needed to develop,
deploy and manage wireless applications for your business.
Create and manage applications for your business
Help reduce the time and resources needed to
develop, deploy and manage wireless applications with BlackBerry Enterprise
Server. It offers the following features and functionality:
- IT policies to control which applications
users can access
- An end-to-end authenticated,
outbound-initiated connection that encrypts data
- Push services to provide automatic delivery
- Centralized administration console to manage
all aspects of the software, including server components, users and
- The ability to deploy applications
- An improved programmable entry point into
BlackBerry Enterprise Server provides faster development and maintenance of
applications. The intuitive, backwards compatible and extensible interface
enables developers and customers to develop standard integrations with the
BlackBerry Enterprise Server and custom integrations with other databases.
Protect your investment by ensuring technologies
and systems are reusable, helping you save time and money by reducing
development time and complexity.
BlackBerry Enterprise Server for Applications
If your business needs don’t include extending email out to mobile users, there
is also BlackBerry software for extending only applications.