New and enhanced feedback reports—Work with new reports such as Page Views and Pages per Visit.
Experience enhancements to Search Trends, Frequently Viewed Content, and the Reports page. Display
full-page graphs with the improved user interface.
Report customization—Easily customize reports by simply selecting the columns you want to add.
When you save the changes on the server, they are included when the report is regenerated.
CSV data export—Enable users to export data to CSV format, and then feed it into a charting application
or use it for statistical analysis.
Automatic project merging—Work on multiple sections of a project simultaneously and then
automatically merge them together at runtime. Build a project from different parts and then publish it as
a unified, online information system. Choose the order you want projects to appear in the table of
User authentication—Segregate help content into protected and public areas, and assign rights to
individual users or groups, including view only, publish, or report.
Simplified deployment and configuration—Easily configure RoboHelp Server 9 to authenticate
administrators and users. Web administrators can open and delete projects, manage users, areas, and
projects, view reports, schedule databases, and search.
Synchronized publishing—Multiple authors can work on different parts of a project simultaneously and
then publish to the same server to have users view it as a unified, online information system.
Enhanced indexing support—Search for topics and baggage files included in a project, and
automatically generate an updated index during scheduled scans. The enhanced search engine provides
exceptional performance for Chinese, Japanese, and Korean languages.
Enhanced search features—Take advantage of enhanced search features, including search results
ranking, keyword and synonym searches, multiple language and phrase searches, exclude or show topic
context, wildcard searches, and baggage file searches. Search now also includes DOCX, PPTX, and XLSX
Data migration from RoboHelp Server 8—Migrate projects, users, usage reports, and area information
from RoboHelp Server 8 to RoboHelp Server 9 with a single click.
Enhanced Configuration Manager—Configure LDAP, search, database, and admin settings using
LDAP integration—Allow LDAP users to authenticate on RoboHelp Server 9 as well as comment on the
Adobe AIR® help output integrated with RoboHelp Server 9.
Tracking and reporting—Find information gaps and optimize your content with data tracking. Locate
areas where users make repeated requests for information, find out which searches are repeated and
how users navigate content, and gather operating system and browser data. Then customize your
content to meet user requirements and improve heading titles.