New Version:
Netop Remote Control 10

Improved performance, the widest platform support and the highest security standards.

Netop Remote Control version 10 provides a comprehensive remote support and management solution designed to meet today’s challenges for providing secure remote control in complex enterprise environments. Download the latest release.

Quick Overview: What’s New in Netop Remote Control 10?

• Expanded support for your diverse enterprise, including the latest Linux and Mac platforms.
• Cross platform capabilities - control your entire enterprise from a single console.
• Exceptional performance overall and significantly faster screen transfers.
• Simple and secure connectivity across the internet to support remote staff and devices.
• Easier management of roles and permissions and better integration with Active Directory.
• Improved support for virtualized environments including remote control for your VDI desktops.
• The latest security enhancements for even the most demanding enterprise environments.

Improved Performance 

In version 10, Netop has focused on improving performance where it matters most to your support team and your customers. With Netop Remote Control 10 you get:

• Improved experience when supporting newer platforms.
• New flexible compression technology for better performance.
• Improved performance and stability on Linux and Mac.
• Better compatibility when supporting graphically intense applications.

The Widest Platform Support 

Netop Remote Control 10 provides comprehensive platform support, enabling you to support all your users and systems with one complete enterprise-wide solution. This new version adds:

• Support for RedHat Enterprise Desktop & Server 5.5/5.6/6.0.
• Support for SUSE Enterprise Desktop & Server 11.
• Support Mac OS X 10.5 & Mac OS X 10.6.
• Fully cross-platform Guest and Host support for all platforms.
• Includes support for 32-bit and 64-bit editions.

The Highest Security Standards 

In addition to Netop Remote Control’s existing industry-leading security features, version 10 introduces new features that make achieving the highest security standards even easier for your enterprise:

• Organizational Units support offering more flexibility with Active Directory.
• Set up and administering the Security Server is quicker and more user-friendly. 
• A new ‘Confirm Access Password’ adds an additional layer of protection.

Reach Out To Your Enterprise

In addition to the extended platform capabilities in version 10, Netop now helps enterprises as they make the shift into virtualized environments:

• Provide remote support to your virtualized desktop environment.
• Easier deployment of Netop applications using RDP.

Secure Remote Management and Support Features For Your Enterprise

Netop Remote Control provides the most secure, trusted and scalable solution for the remote management and support of your enterprise IT infrastructure, help desk, customer service, virtualized environment, kiosk and POS devices. Netop's complete feature set, broad platform support and advanced security measures help you meet security compliance standards and the lower the overall cost of support. 

Advanced remote control and support  

• Enterprise remote support for anyone, anytime, anywhere
• Support and manage workstations, servers, POS, embedded systems, and mobile devices
• Broad platform support: Windows, Mac, Linux, Citrix, Windows Mobile, and CE
• Reach your mobile workforce securely through any Internet connection
• Easily manage connections over a broad range of protocols 

Trusted and secure remote access 

• Strong encryption with up to 256-bit AES ensures data integrity
• Centralized 2 and 3-factor authentication protects from unauthorized access
• Superior integration with Directory Services, RSA SecurID and Smartcards
• Granular control over all user permissions through individual or group policies 
• Monitor, log and investigate with customized audit trails and session recordings

Lower the cost of support

• Scalable to any size business and easy to deploy across networks  
• Consolidate your remote tools into one secure enterprise solution 
• Manage system services, registry, processes, hardware & software information
• Provide real-time, secure user support inside or outside of your network
• Troubleshoot problems without interrupting end-users or critical processes

Meet security compliance regulations 

• Lower the cost of demonstrating compliance with complete audit trails
• 256-bit AES encryption protects data and meets regulatory standards
• Achieve PCI, ISO & HIPAA compliance requirements for authentication & encryption
• Data transmission protected with FIPS 140-2 standard algorithms
• Meet government, health-care, retail and financial services security requirements

Powerful and flexible support tools

• Intuitive functions for the support team across your entire enterprise
• Automate programs and common support tasks to save time and resources
• Communicate with end-users through chat, annotation, audio & video
• Share screens, run applications and transfer files with anyone, anywhere
• Manage computers with no active OS using Intel vPro support

Netop Remote Control:
Secure Remote Management and Support

Why do over half of Fortune 100 companies use Netop Remote Control? Because security matters. Netop is the most secure, trusted and scalable remote solution on the market today. We’ve been helping customers grow their enterprises with secure remote control and support for workstations, servers, embedded systems and mobile devices for over 25 years.

• Because security matters
  No other company has more experience securing remote connections for businesses. Period. Data transmitted between Windows, Linux, and Mac OS X modules can be encrypted using the Advanced Encryption Standard (AES) with key lengths up to 256-bits. Integrate Netop with your existing security scheme and authenticate users with Windows authentication, Directory Services via LDAP, RSA SecurID and local or remote login with Smart Cards. Netop allows you to assign flexible security roles, define access and grant remote support privileges.

• Security compliance ready
  Regulatory compliance and the high costs of security breaches has become a challenge for businesses. Many organizations, such as those in the health-care and financial sectors, are subject to so many different types of regulation, that selection of remote access tools with both the flexibility and security to fully meet requirements has become crucially important. Netop is the most secure and flexible solution available. We can help your company to meet or exceed even the toughest security standards including PCI, ISO, FIPS and HIPPA.

• The remote control experts
  We are the experts in enterprise remote support and management. We’ve been helping businesses just like yours remotely manage critical business functions for over 25 years. We provide the widest range of operating system support and authentication options than any other remote solution. From remote support of workstations to managing mission-critical servers, POS systems and mobile devices, no one knows more about secure remote access than Netop. Do you have a question about ensuring your remote control meets your security needs? Ask us.

• Consolidation saves you money
  Technical staff can’t be everywhere at once so there’s a good chance that they are using remote tools to manage their heavy workload. Consolidating into a centralized, secure solution not only saves your company money and training resources, it allows your staff to provide superior service to all of the computers and devices you rely on from one console. In addition, using Netop Remote Control lowers your risk by keeping security practices intact throughout your organization and giving you the ability to immediately track down the source of problems.

• Protect your business
  Risks to your company come from all directions. Security audits can cost your company money. Employee actions on your network either by accident or in breach of your policies can put your information and your customer data at grave risk. Netop Remote Control gives you the ability to log network activity both locally and on shared drives and servers. And when it comes to compliance you need to be able to show what happened, when, and by whom. Our intensive event logging and screen recording makes it fast and easy to be compliance-ready.

• Manage consultant access
  Remote access by consultants for the management of your workstations and servers can be a threat to your organization’s security and erode your efforts to maintain regulatory compliance. Netop Remote Control gives you complete, centralized and granular control over access rights as well as keeping a complete audit trail that enables you to monitor and report on all vendor activity for billing and auditing purposes.

• Lower your liability
  Is your company at risk for a costly security breach? While the potential fallout for larger enterprise is huge, even small and medium-sized companies may have significant trouble weathering a data breach. Think about your company’s cash flow and whether it could cover the investigation and containment of the breach costs for the incident in addition to the fines, remediation expenses, attorney and legal fees. Netop Remote Control can help you meet security compliance standards and protect sensitive data.

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