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HP Care Pack Services

HP Care Pack Services

HP Care Pack Services are support packages that expand and extend standard warranties for HP hardware and software. HP Care Pack Services provide hardware and software support, installation services, education services and premium support options to meet the needs of business-critical IT environments.

Through HP Care Pack Services we get new systems and services up and running sooner. We help IT professionals use hardware and software effectively. We provide proactive support to help prevent system downtime. And when failures do occur, we provide the level of response you need to meet the needs of your business—whenever and wherever you need it.

HP Care Pack Services make buying and renewing support easy and flexible. When you purchase an HP product, from HP or from a reseller, it's easy to find the right support alternative. Just pick the one that matches your needs: buy exactly the level of support you need—no more, no less.

What You Need to Know

Post Warranty HP Care Pack Services are a great way to renew your products' existing support (whether it be an HP Care Pack or Manufactures Warranty), a Post Warranty HP Care Pack is able to:

  • Extend "expiring/expired" warranty or service *
  • Uplift and extend "expiring/expired" warranty or service *

Guidelines
 * The purchase and activation of a Post Warranty HP Care Pack service should occur no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired.

Post Warranty HP Care Pack is only available for 1 or 2 year options. At no time should two or more Post Warranty HP Care Packs be purchased at the same time for a given piece of hardware equipment. The purchase and activation of a subsequent Post Warranty service should occur within the last 90 days of the existing Post Warranty coverage period if additional coverage is desired and the service is still offered.

Post Warranty HP Care Packs cannot be purchased at the time of new hardware purchased in order to extend base warranty duration. The appropriate HP Care Pack should be purchased for duration required.

HP Care Pack on helppo ja edullinen tapa saada kattavampaa palvelua silloin, kun laitteen perustakuun pituus tai palvelutaso eivät riitä. HP Care Pack-palvelupaketti auttaa suojautumaan haitallisilta käyttökatkoilta ja näin turvaamaan liiketoiminnan joustavuuden.

Palvelutasosta riippuen Care Pack sisältää vianmääritykset etäpalveluna, matkakulut, työt, sisäiset HP-varaosat ja palveluun valitun vasteajan koko sopimusajalle kiinteään hintaan. Jokaisen tuotealueen tuotteille on olemassa omia, palvelutasoltaan eri laajuisia HP Care Pack -palvelupaketteja. Palvelutasoja on yli 20 joista voit helposti valita tarpeitasi vastaavan palvelun.

Ota takuulaajennus - ehkäise kalliit käyttökatkokset ja turvaa liiketoimintasi jatkuvuus. Care Pack -malleja on tuhansittain, joten jos etsimäsi ei löydy alta, meilaa meille laitteesi/laitteistosi Product No & Serial No, niin tarjoamme paluumeilissä juuri sinulle sopivat Care Pack -vaihtoehdot.
 

HP Care Pack -palvelut [pdf] HP Care Pack palvelutaso [pdf]
HP Care Pack Central
Register your HP Care Pack services
HP-yhteystiedot: tekninen tuki ja palvelupyynnöt | HP® Suomi

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